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Please read this document carefully to understand our policies and your rights on the platform.
This Billing Policy outlines the terms and conditions regarding payments, fees, subscriptions, refunds, and billing procedures when using FurnitureNG's premium services.
While basic accounts and browsing are free, certain seller features such as premium listings, ad boosts, and subscription packages require payment. All fees are displayed clearly before confirming a purchase.
FurnitureNG accepts payments through approved third-party payment gateways. Accepted methods typically include:
Transactions are processed securely through our payment partners. FurnitureNG does not store complete credit card numbers on our servers. By submitting payment details, you authorize us to charge the applicable fees to your designated payment method.
All fees and transactions are processed in Nigerian Naira (NGN) unless otherwise specified. If you are paying from a foreign account, your bank may apply conversion fees.
For subscription-based services, such as premium seller packages, you authorize FurnitureNG and our payment providers to charge recurring fees according to the selected plan.
Payments for digital services, advertising products, listing promotions, featured placements, and subscription fees are generally non-refundable once the service has been activated or delivered.
Refund requests may be considered in limited situations including:
If a payment fails, access to premium services may be suspended until payment is successfully completed. Users are responsible for maintaining valid payment information.
Users are encouraged to contact FurnitureNG support before filing a chargeback with their payment provider. Fraudulent or abusive chargebacks may result in account suspension or permanent removal from the platform.
Where applicable, taxes may be collected and remitted according to local laws and regulations. Users are responsible for any tax obligations related to their use of the platform.
Users are responsible for maintaining accurate billing information, safeguarding account credentials, and monitoring transactions associated with their accounts.
FurnitureNG reserves the right to modify pricing, fees, billing procedures, and subscription terms at any time. Updated policies will be published on this page and become effective immediately upon publication unless otherwise stated.
If you have questions regarding billing, payments, invoices, subscriptions, or refunds, please contact our support team through the Contact Us page.
Our support team is always here to help clarify any details. Don't hesitate to reach out.
Contact Support